Stranded in San Diego, CA. Attempted to call purchaser relations amount, but Online page lists the same selection as cargo quantity. Is this to stop cellphone calls. Waited more than two hours for just a return contact from reservations.
I've produced three makes an attempt to Get in touch with buyer service as a result of e-mails about a the latest Worldwide flight during which I had problems with not simply the preferred seats that i did not obtain, though the horrible customer service by which my sister And that i received. She was discriminated towards for remaining to major to generally be served food items since the tray couldn’t appear down Therefore the flight attendant claimed he couldn’t feed her. Whilst there have been open up seats, and we could have been improved accommodated, as a substitute we have been put near the Home windows and trapped there with toddlers.
Attempting to change a reservation date for the final three times/nights. Every single agent We've got gotten has both transferred us out of our connect with making A different hours hold out or has hung up on our call.
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I have been an AA client for more than 25 many years. Your service has become disappointing to mention the the very least. It's in all regions of service from sign in to , tavel to baggage dealing with.
I even tried out contacting on the phone and received nowhere; all I could listen to is usually a recurrent message and when I ask for to talk to client relations, I might get cling up on.
Occasions have adjusted and its incredibly unhappy. BTW – Our flight to Madrid was with Iberia and the expertise was the complete reverse! The plane was shiny, thoroughly clean and fashionable plus the meals possibilities have been appetizing and also the attendants ended up aware of meals substances. Certainly it can be achieved ideal!
I not too long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a small aircraft with little leg room, my knees had been embedded from the seat back in front of me, and it absolutely was causing irritation for me and the passenger in that seat. I requested the stewardess (“Ellen) if I could transfer for the exit isle, the place there was more home. After i requested she stated: “We're going to end counting heads right before we start out playing musical chairs.†When she concluded counting people today, I went forward and moved to one of two Open up seats within the exit isle–I didn’t talk to her once again on account of her impolite response The 1st time. Ellen came above the general public deal with system: “Did you progress in the exit isle? Return to your seat.†I went again straight away. She continued around the PA: “There might be a $ten,000 great, and I am not going to pay back it.
remember to let me know the position of my refund. at first, i booked aa#2602 from san francisco to chicago on friday, april 29th.
i acquired a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and experienced dr. Be aware to confirm when speaking to one particular of one's agents I had been advised although the credit rating is fo r130.
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Just producing to Permit you already know inspite of the difficulty in getting to my spot on March two, 2016, plus the disappointment I'd Along with the scheduling from you, I had been more than happy with the workers at Charlotte, North Carolina. Everything I arrived in connection with were most helpful and sort.
I used to be energized to reach the three million mile degree on American Airways also to be awarded a Method Extensive up grade. While my husband and I have a vacation vacation booked on American to Frankfort, Germany in April, I made a decision I would like to use our Improve and also have another vacation journey to London. This was not planned, but as a result of up grade we made a decision to have an extra journey.
Record locator AQRPGM my expertise While using the ticket agent on the Miami Global Airport was terrible. Arrived two several hours right before my flight since the flight was boarding I'd my boarding pass I want to Purchase headset arrived again and also the ticket agent explained I didn’t Use a boarding go.